- What if we are late returning ?
Our sitters recognise that circumstances may occasionally occur which delay your return. You will be charged the agreed hourly rate where this occurs. We would ask that you contact the sitter and let them know at the earliest opportunity. Please bear in mind that the sitter may have other committments also.
- Will the sitter accompany children outside of a property?
No, the sitters are happy to provide for the welfare of the children whilst in the location for which they were booked. The sitter cannot be expected to take the children outside of this.
- Does this include the garden ?
Obviously, if the premises includes an enclosed, safe garden, the sitter will provide care for the children within this area.
- How will we know if there is a problem ?
The sitter must be provided with contact details for the parents, in their absence. The sitter will then use this information, in the unlikely event of needing to contact you .
- Do you only provide the service for families on holiday?
No, Holiday Sitters is happy to provide our service for all families, whether on holiday or living locally.